Privacy Policy

Effective Date: 1 November 2024

At Cuddeford Lens, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and store your personal data. It applies to all personal data provided through our website, email communications, and photography services.

Cuddeford Lens is a photography business based in London, United Kingdom, operated by Timothy Brian Cuddeford. We provide professional portrait, lifestyle, and branding photography services. You can contact us at:

Address: 2 Malford Grove, London, E18 2DX
Phone: 07446 170881
Email: timothy@cuddefordlens.co.uk
Website: https://www.cuddefordlens.co.uk
 

We may collect and process the following personal data:

• Contact details: Name, email address, phone number, and postal address
• Booking information: Session type, preferences, and availability
• Photographic data: Images and media captured during sessions
• Communication data: Emails, messages, and feedback
• Marketing data: Your preferences for receiving updates and promotions
• Website usage data: IP address, browser type, time zone, and interaction analytics (via cookies)

We use your information to:

• Confirm and manage photoshoot bookings
• Communicate with you about your session or delivery
• Edit, process, and deliver your final images
• Send promotional emails if you have opted in
• Improve our website and service experience
• Fulfil legal or contractual obligations

We only use your personal data when the law allows us to and where we have a lawful basis, such as fulfilling a contract, complying with legal obligations, or with your consent.

We process your data under the following lawful bases:

• Consent: When you opt in to marketing or provide data voluntarily
• Contractual necessity: To fulfil your booking or service request
• Legal obligation: To meet accounting, tax, or recordkeeping requirements
• Legitimate interest: To operate and grow our business responsibly

We do not sell or rent your personal data. We may share your data with selected third-party service providers who assist us in delivering our services:

• Email communication platforms (e.g. for appointment confirmations)
• Online gallery platforms for photo delivery
• Payment processors (if applicable)
• Website analytics tools (e.g. Google Analytics)

All third parties are required to respect your data and comply with applicable data protection laws.

We take data protection seriously and have implemented appropriate technical and organisational measures to secure your information from loss, misuse, unauthorised access, or disclosure. These include:

• Encrypted email platforms
• Secure cloud storage of images and data
• Password-protected devices and systems
• HTTPS encryption on our website
• Use of reCAPTCHA and security tools to protect against bots

As a data subject under the UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data (unless legally required to retain it)
• Object to processing or request restriction of processing
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at timothy@cuddefordlens.co.uk.

We use cookies to improve your experience on our website. Cookies help us analyse traffic, understand visitor behaviour, and enhance functionality.

By using our website, you consent to our use of cookies. You can manage or disable cookies in your browser settings at any time.

We only retain your personal data for as long as necessary:

• Booking and contact information: Retained for up to 6 years for accounting and legal purposes
• Photographic images: Retained for 1–3 years unless otherwise agreed with the client
• Marketing data: Retained until you unsubscribe or request deletion
• Website analytics data: Retained in aggregate, anonymised form for up to 12 months

You can request deletion of your data at any time, subject to legal or contractual obligations.

We may update this policy from time to time to reflect changes in law or business practices. Updates will be posted on our website with a revised effective date.

For questions about this privacy policy or your personal data, please contact:

Timothy Brian Cuddeford
📧 timothy@cuddefordlens.co.uk
📍 2 Malford Grove, London, E18 2DX
🌐 https://www.cuddefordlens.co.uk